GeneralQ: Should I put country code in front of my mobile number ?
A: Yes. Please be noticed that all the mobile number required from our programs like ping_alert port_alert, smscdm,sms4mail,sms4paypal are all international format with country code For example 071234567 in UK (44), then it will be 4471234567, 3191234567 in USA(1), it will be 13191234567
Q: Why the "from" in program as sender ID is not shown in SMS message ?
A: User defined SMS Sender ID is not supported since 2010, specify your information in SMS content.
Q: Why I get the email or password error ? I did register and no change to the email and password .
A: The trial account will be expired 30 days after registration. You can purchase credits to use if you need and the credits they will not be expired
SMSCMDQ: Why it is must to UNZIP to c:\smscmd
A: Actually, only need to put sms4mail.txt file under c:\smscmd and you can put smscmd.exe anywhere. Because it contains login information and smscmd.exe program will check c:\smscmd\sms4mail.txt OR put your email and password on the command directly then it will be not use the file sms4mail.txt. Syntax as smscmd "text" "phone1,phone2,phone3" "email" "password"
¡@
Ping_AlertQ: Why the program check consecutive TIMEOUT ?
A: You can pre-define the timeout # as DOWN criteria. It depends on the network quality or server sensitivity. It will make the program not so sensitive to send SMS and also can precise to detective timeout as down status to send alert.
Port_AlertQ: Why Ports Monitoring is same as Servers Monitoring such as http server, SQL server, Mail Server, FTP Server...etc ?
A: Ports are numerical identifiers in host to host communications. Most users have probably heard of TCP and UDP ports before, likely when they had to configure their router or firewall to allow or block specific ports on a computer system. If the response form port query is own/timeout which means the Server is down. Ports Monitoring is same as Servers Monitoring such as port 80 for WWW server, 21 for FTP server,SSH(22),TELN(23),SMTP(25),DNS(53),POP3(110),IMAP(443),MS SQL(1433),Oracle SQL(1521),MYSQL(3306) or self defined port number and can be selected directly from the listing with the possibility to add custom port numbers in case that is needed.
SMS4eBay & SMS4PayPalQ: What does it mean 295 chars long SMS ?
A: SMS is up to 160 chars which is standard but it is not enough to contain the payment data , we concatenate 2 SMS as long SMS and it is up to 295 chars to contain most of the import transaction data, it counts you 2 SMS cost. There is an option for 160 char standard SMS
SMS4MailQ:What's the SMS format for email alert ?
A:Due to the 160 characters limitation for one SMS so the format will look like :
F:myFriend@yahoo.com*Date:Wed, 02 Jan 2002 14:57:16 0800*S:say hello !!*B:Dear Amy, Tell you a good program SMSmail,which will check your POP3 account and send SMS to your mobile phone while you got my mail.
F: Mail From
S: Subject
B: Text Body
*: SeparatorQ:Does it support DBCS characters National Language like Chinese,Japanese...etc ? A:Yes, make sure you have enabled the UNICODE in SMS4Mail setting. It has 69 characters limitation for on SMS.
(User Defined Sender ID is no loger supported since 2010 please keep it blank and ignore)
Q: What is the format setting for my mobile number in SMS4Mail ?
A: The phone # in SMS4Mail program is international format
Eg : Mobile phone 077123456 in UK -->4477123456 in SMS4Mail (U.K country = 44)
Without leading ZERO in country code and do not put "+","-", "(" and ")" in between
Don't know your country codeQ: Why do I get the "ERR 114 cannot route the message" ?
A: It should be the SMS4Mail phone number format error or the country not supported. .It's international format without leading ZERO .Q: Will the program retrieve all the email body ? A: There is no need to retrieve the all body,program only get the TOP 100 lines body of the email including the head. Q: Will it compare the all email content for the filtering string ? A: No, the program only compare the "FROM" and "SUBJECT" for the filtering string. Q: Will the program keep sending the same email alert while the program up and down ? A: No, the email only will be sent once.
